BASIC DATA PROTECTION INFORMATION
Data Controller: SANUS COMUNICACIÓN Y BRANDING SL. Purpose: To respond to requests made through the website, manage the sending of information, register users, send the newsletter to which you are subscribed, and publish and moderate comments on our blog. Legal Basis: Consent of the data subject and performance of a pre-contract/contract. Recipients: Data will not be transferred to third parties except where legally required or necessary to fulfill your request. Rights: You may exercise your rights of access, rectification, erasure, and objection, as well as the right to restriction of processing, data portability, and the right not to be subject to automated individual decision-making. Additional Information: You can consult additional information on data protection on our website. SANUS COMUNICACIÓN Y BRANDING SL, hereinafter, undertakes to comply with current legislation regarding the processing of personal data. Through the following privacy policy, SANUS COMUNICACIÓN Y BRANDING SL, in accordance with the requirements of the GDPR, informs users of:
1. WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?
The data controller for your personal data is SANUS COMUNICACIÓN Y BRANDING SL: Company Name: SANUS COMUNICACIÓN Y BRANDING SL – Tax ID: B76695576 Address: Calle Goya nº 5 Bajo, 38007 Santa Cruz de Tenerife, Spain Telephone: +34 602 618 893, Website: www.tiendasecologicastenerife.es, Email: info@sanus.online
SANUS COMUNICACIÓN Y BRANDING SL informs the user that the data provided through browsing our website, the contact form or sending emails, will be processed by SANUS COMUNICACIÓN Y BRANDING SL and that said processing is included in the Register of Processing Activities managed by SANUS COMUNICACIÓN Y BRANDING SL in accordance with the GDPR.
2. WHAT ARE YOUR PERSONAL DATA USED FOR?
At www.tienda-ecologica.sanus.online, when the user accepts our privacy policy, they authorize us to use and process the personal data provided for:
- To send you the information and provide you with the service you request through the various forms available on our website.
- To provide you with information about the offers, products and services requested.
- Occasionally, SANUS COMUNICACIÓN Y BRANDING SL may use your personal data to send you email notifications. These notifications will inform you about changes to our services or products, or to our legal policies and terms.
- Manage your comments.
- To send you the newsletter when you are subscribed, with offers, activities and promotions from SANUS COMUNICACIÓN Y BRANDING SL and the sector that may be of interest to you.
- To send you commercial communications about offers, activities, and promotions from SANUS COMUNICACIÓN Y BRANDING SL and the sector that may be of interest to you, via conventional or electronic means, when you have checked the box indicating that you wish to receive such information. www.tienda-ecologica.sanus.online also collects information from website users not directly provided by them through cookies and tracking devices. The data collected through cookies and other devices will be used for statistical studies and profile analysis in order to provide a better service through our website. For this purpose, we will use the GOOGLE ANALYTICS application, a Google tool that helps website owners analyze how their visitors interact with their sites. You can find more information about its privacy policy at https://www.google.es/intl/es_ALL/analytics/learn/privacy.html. The tool we use for advertising and marketing is GOOGLE ADWORDS. You can find more information about our privacy policy at https://policies.google.com/privacy?hl=es . Google, including all its tools, complies with the EU-US Privacy Shield Framework, as established by the United States Department of Commerce regarding the collection, use, and retention of personal information from European Union member states. www.tienda-ecologica.sanus.online will always strive to establish appropriate mechanisms to obtain the User's consent for the installation of cookies that require it. When a user accesses our website, a pop-up appears informing them of the existence of cookies and that by continuing to browse our site, they consent to the installation of cookies. Acceptance of the installation of cookies implies acceptance of the storage of the IP address in the logs of www.tienda-ecologica.sanus.online, along with the date of acceptance, for a period of one year, for the purpose of demonstrating the consent given. You can find more information in our “Cookie Policy”.
3. WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR DATA?
The legal basis for the processing of your data by SANUS COMUNICACIÓN Y BRANDING SL is:
In the execution of a pre-contract/contract to send you the information and provide you with the requested service and to register you as a registered user, it being not possible to carry it out otherwise.
The user consents to receive newsletters and commercial communications about offers, activities, and promotions from SANUS COMUNICACIÓN Y BRANDING SL and related sectors that may be of interest, as well as to the management of our blog. The user may revoke this consent at any time.
4. HOW LONG DO WE KEEP YOUR DATA?
The data you provide to send you information or services requested through the various forms available on our website, and your user registration, will be kept for the duration of the contractual relationship and, once it has ended, for the legally prescribed period. Data processed for sending newsletters, commercial communications about offers, activities, and promotions from SANUS COMUNICACIÓN Y BRANDING SL and related sectors that may be of interest to you, and for managing your blog comments will be kept until you revoke your consent. The IP address obtained through cookies will be kept for one year to demonstrate your consent. For more information on cookie retention periods, please see our "Cookie Policy" section on our website.
5. WHAT TYPE OF DATA DO WE PROCESS FROM OUR USERS?
SANUS COMUNICACIÓN Y BRANDING SL processes the following categories of data:
Data from users who fill out any of the available forms: The personal data that SANUS COMUNICACIÓN Y BRANDING SL requests includes:
Identifying information: name and surname, telephone number, postal and email address
Information regarding the application
Data of users who subscribe to the newsletter/want to receive commercial communications and information:
Identifying information: Name and surname, email address.
Data from users who register on our platform:
Identifying information: Name and surname, postal and email address, telephone number, billing address.
Data from users browsing our website: Data provided by cookies and Google Analytics.
Data from users who leave comments on our blog
Only individuals aged 16 and over may provide data through our website. If you are under this age, you must have the consent of your parents or legal guardians. The User guarantees the authenticity and accuracy of all data provided to SANUS COMUNICACIÓN Y BRANDING SL and declares that they are over 16 years of age, and will be solely responsible for any false or inaccurate statements made. The personal data processed by SANUS COMUNICACIÓN Y BRANDING SL may be mandatory or voluntary. Voluntary information is that which the user is not required to provide in order to contact us. Fields marked with an asterisk (*) or the word (required) on our forms are mandatory; failure to provide this information will make it impossible to provide the service or process your request. If you provide us with third-party data, you represent that you have obtained their consent and agree to provide them with the information we provide in this clause, thereby releasing SANUS COMUNICACIÓN Y BRANDING SL from any liability. However, SANUS COMUNICACIÓN Y BRANDING SL may carry out checks to verify that the third party has been informed, taking the due diligence measures established in data protection regulations.
6. TO WHOM WILL YOUR DATA BE COMMUNICATED?
In order to offer you Paypal's payment methods, at the time of payment, we may transmit to Paypal during the purchase process your personal data included in the contact form and order details, so that Paypal can assess whether you meet the requirements to access their payment methods and to adapt these payment methods to your profile.
7. WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU EXERCISE THEM?
The user may exercise the following rights before SANUS COMUNICACIÓN Y BRANDING SL:
Access your personal data
Correct them when they are inaccurate or incomplete
Request the deletion or cancellation of data when, among other reasons, they are no longer necessary for the purposes for which they were collected
To oppose their treatment
Request the limitation of the processing of your data when any of the conditions provided for in the regulations apply.
Request the portability of your data in the cases provided for in the regulations
Prevent being subject to automated decisions
Revoke the consents given
To exercise their rights, users must submit a written request specifying the right they wish to exercise, along with proof of identity and a postal or email address for notification purposes. This request can be made either by mail to: SANUS COMUNICACIÓN Y BRANDING SL, Calle Goya nº 5 Bajo, 38007 Santa Cruz de Tenerife, or by email to: info@canarybranding.com. SANUS COMUNICACIÓN Y BRANDING SL will respond to the request within one month of receiving it. This period may be extended by a further two months if necessary, taking into account the complexity and number of requests. We will inform you of any extension within one month of receiving your request, stating the reasons for the delay. Furthermore, interested parties have the right to file a complaint with the competent Supervisory Authority (Spanish Data Protection Agency) if they consider that SANUS COMUNICACIÓN Y BRANDING SL has violated the rights recognized by data protection regulations, as detailed at www.aepd.es
8. IS MY DATA SECURE?
SANUS COMUNICACIÓN Y BRANDING SL has a current contract with the hosting company OVH for hosting its website. OVH is a European company and uses the latest security measures. SANUS COMUNICACIÓN Y BRANDING SL guarantees the adoption of appropriate measures to ensure the confidential treatment of your data, given its sensitive nature. SANUS COMUNICACIÓN Y BRANDING SL is committed to keeping this data confidential, treating it with the utmost discretion, and declares that it has implemented in its information system the security policies corresponding to the type of data handled, in accordance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR). All data provided through our platform is transmitted using a secure protocol. Our website has an SSL certificate which allows an encrypted connection to be established when a user visits our website and exchanges information with us.
9. DO YOU NEED AN ACCOUNT AND/OR PASSWORD?
Users can register on our website; creating an account is required for registration. It is the user's responsibility to maintain the confidentiality of their account information, including their password, and to be aware of all activities that occur under their account. Users are obligated to immediately inform SANUS COMUNICACIÓN Y BRANDING SL of any unauthorized use of their account or password, or any other security-related issue, by sending an email to info@sanus.online
10. LINKS TO OTHER WEBSITES
If you choose to leave our website via links to other websites not belonging to our company, SANUS COMUNICACIÓN Y BRANDING SL will not be responsible for the privacy policies of those websites or the cookies they use.
